Students’ Expectation toward the Needs of English Textbook for Flight Attendants

Submitted by laksmitayonas on Fri, 10/02/2020 - 13:36

Abstract. This study is an initial study of developing a textbook for flight attendant candidates undergone training in the flight attendant school. It is intended to examine the students’ expectations toward how the textbook would help them in mastering English, both written and oral. A pre-course questionnaire containing open-ended questions was distributed to ten flight attendant students. The questions included technical aspects such as the size or type of the font and its layout; content including the degree of the language used and the number of pictures as an illustration; practice section including exercises and examples for conversation; and activity section including gamification, projects, and presentations. The data obtained showed that the students tend to look for textbooks containing a wide variety of authentic expressions in running the service for the passengers. Students also opt for ones with fewer grammar theories and a sufficient amount of speaking practice activities which will be beneficial in the long run. 

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